FAQ
Yes, the hire time is for your use of the facility. You have access 5 mins before your booked time slot and 5 mins after. You must thoroughly shower before entering the pool but may decide to shower at home to give more pool time. The 5 mins beyond the hire time is for you to mop up and ensure the facility is left how you found it.
Showering helps remove sweat, lotions, sunscreen, bacteria and organic matter. This means the chlorine in the pool won’t have to work as hard, and more illnesses can be prevented. It also means we can use less chemicals which results in clearer more pleasant water. We provide shower gel and shampoo for your convenience.
This is a supermarket disposable swim nappy with a well fitted neoprene nappy on top. This means that no poo can escape into the pool water which would results in closure for 48 hours minimum. Please look google happy nappy or look on second hand sites. You can read more about this here:
https://www.splashabout.com/blog/product-guides/swim-nappies-important
The owners are parents of 3 young children and know too well that accidents can happen, especially when having fun. The pool rules are that a child needs to have been successfully and fully trained for 3 months before there is no happy nappy requirement. It is not worth the risk for the owners as its a time consuming issue to resolve and means closing the pool for a minimum of 48 hours.
This is someone’s home. It will always be immaculate when you arrive and so we expect it to be respected and left the same way for the good of everyone.
It is a chlorinated pool, heated to 30-31c, air temperature at 29-30c. It is 10 metres long by 5 metres side and is 1.2m in the shallow end (for about 2m) and slowly drops down to 2.3m at the deep end. It is secluded and peaceful
No, the pool is masked by a mature treeline. The owners children may be playing in the garden but it is difficult to see into the pool.
No, the pool temperature is set to 30-31c and can not be turned up or down for individuals.
We release our pool space a few weeks in advance, usually the middle of the month for the following month. We will update our Facebook page (‘Private Swimming Pool Hire Hertfordshire’) when slots are released so it is best to follow us there to be first to hear when slots are released.
We have CCTV around the pool water itself for insurance purposes only. There are no cameras in changing areas, or bathroom areas.
Please see our arrival and departure arrangements information.
Yes, you can bring inflatables as long as they are clean. Please do not help yourself to the owner’s toys and floats pool side.
We allow up to 2 spectators who must follow pool rules.
Due to insurance, we do not allow parties of any kind, children or adults.
Yes as long as they are of your swimmers and not of the Owners house, gardens, children, etc.
Yes but please remember the pool rules state you must not use the plug sockets
We offer cancellation with 72 hours notice minus the 3% Stripe service fee which is not refunded to the pool operator.
The owner releases pool time around their own family plans. This is usually a number of weeks ahead but please keep checking back as the availability is a live platform and is therefore changing regularly